Our Terms & Conditions
Privacy Policy
Effective Date: 12 November 2024
Introduction
At Hector Security, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy describes how we collect, use, and protect information when you visit our website, interact with us on social media, or purchase our products, including Hector Security Mirror Guards.
Information We Collect
- Personal Information: Name, contact information, payment details, and shipping address when you make a purchase or sign up for updates.
- Browsing Information: Cookies and similar tracking technologies to understand website usage, improve functionality, and personalize your experience.
- Third-Party Information: Information from our business partners and social media platforms if you interact with us through these channels.
How We Use Your Information
- Order Processing: To process and fulfill your orders, communicate order status, and deliver products.
- Customer Support: To respond to your inquiries, provide assistance, and improve customer service.
- Marketing: To send you promotions, updates, and offers (you may opt out at any time).
- Legal Compliance: To comply with applicable laws, regulations, and legal obligations.
Data Security
We implement various security measures to protect your personal information, including encryption and secure payment gateways. However, no internet transmission is completely secure, and we cannot guarantee absolute security.
Data Sharing
We do not sell, trade, or otherwise transfer your personal information to third parties, except as necessary to complete transactions or as required by law.
Your Rights
Depending on your jurisdiction, you may have the right to access, correct, or delete your personal data. To exercise these rights, please contact us at [Contact Email/Phone Number].
Changes to This Policy
We reserve the right to modify this Privacy Policy at any time. Changes will be posted on this page, and we encourage you to review it regularly.
Contact Us
If you have any questions about this Privacy Policy, please contact us at:
[Contact Email/Phone Number]
[Business Address]
Return and Refund Policy
Effective Date: [Insert Date]
Introduction
We want you to be fully satisfied with your purchase of Hector Security Mirror Guards. If you are not completely satisfied, please review our Return and Refund Policy for details on returns, refunds, and exchanges.
Eligibility for Returns
To be eligible for a return, the item must be unused, in its original packaging, and in the same condition you received it. Returns are accepted within 30 days from the date of delivery.
Return Process
- Contact Us: Before sending the product back, contact our customer service team at [Contact Email/Phone Number] to initiate the return process.
- Package the Product: Please securely package the item to prevent any damage during shipping.
- Return Shipping: The customer is responsible for return shipping costs unless the item was defective or damaged upon receipt.
Refunds
Once we receive and inspect the returned item, we will notify you of the status of your refund. If approved, the refund will be processed to your original payment method within 7-10 business days.
Non-Refundable Items
- Items returned after 30 days from delivery.
- Products not in their original condition, missing parts, or damaged due to improper use.
Exchanges
We only replace items if they are defective or damaged. If you need to exchange an item for the same product, please contact us.
Contact Us
For questions regarding our Return and Refund Policy, please contact us at:
[Contact Email/Phone Number]
[Business Address]
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