Need help? Call us: International: +1 (667) 771-4343 | Ghana: +233 530 533 259 or Email: info@hector-security.com
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Introduction
We want you to be fully satisfied with your purchase of Hector Security Mirror Guards. If you are not completely satisfied, please review our Return and Refund Policy for details on returns, refunds, and exchanges.
Eligibility for Returns
To be eligible for a return, the item must be unused, in its original packaging, and in the same condition you received it. Returns are accepted within 30 days from the date of delivery.
Return Process
Contact Us: Before sending the product back, contact our customer service team at [info@hector-security.com] to initiate the return process.
Package the Product: Please securely package the item to prevent any damage during shipping.
Return Shipping: The customer is responsible for return shipping costs unless the item was defective or damaged upon receipt.
Refunds
Once we receive and inspect the returned item, we will notify you of the status of your refund. If approved, the refund will be processed to your original payment method within 7-10 business days.
Non-Refundable Items
Items returned after 30 days from delivery.
Products not in their original condition, missing parts, or damaged due to improper use.
Exchanges
We only replace items if they are defective or damaged. If you need to exchange an item for the same product, please contact us.
Contact Us
For questions regarding our Return and Refund Policy, please contact us at:
[info@hector-security.com]
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